Return and Exchange Policy

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Our Return and Exchange Policy:

  1. We accept returns on any product you’re not satisfied with.
  2. Return or exchange requests must be made within 7 days of receiving your order.
  3. Returned items must have 90% or more of the perfume still inside the bottle.
  4. Requests are reviewed and processed within 3–5 working days.
  5. Delivery fees are non-refundable for both returns and exchanges.
  6. Customers are responsible for delivery charges on exchange shipments.
  7. Tester Boxes are non-refundable, as they are meant only for sampling.
  8. Orders worth Rs. 10,000+ are not eligible for refunds - exchange only.
  9. Exchanges require a purchase of equal or higher value.
  10. If your order arrives damaged, leaking or incorrect, we will bear all the delivery costs.

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